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Listen twice, speak once.
A few weeks ago someone commented on my post about leadership, asking what is the first characteristic of a good leader.
What would you reply?
I answered without even thinking: what makes a great leader is the ability to listen.
But how would you do that? How to listen effectively?
Here a few tips:
– focus your attention on the speaker
– acknowledge the speaker by demonstrating your attention
– ask questions to better understand the topic
– take notes
– try not to answer until the end of the conversation
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