Listen twice, speak once

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Listen twice, speak once.

A few weeks ago someone commented on my post about leadership, asking what is the first characteristic of a good leader.

What would you reply?

I answered without even thinking: what makes a great leader is the ability to listen.

But how would you do that? How to listen effectively?

Here a few tips:

– focus your attention on the speaker

– acknowledge the speaker by demonstrating your attention

– ask questions to better understand the topic

– take notes

– try not to answer until the end of the conversation

You can comment on the original Linkedin post here:

differentiation in marketing, my new podcast! listen on itunes.

Defined by Going Global UK: "LEADING EXPERT IN INTERNATIONAL DIGITAL MARKETING STRATEGIES". Among the 5 major Italian marketing influencers according to Digitalic. Coordinator of the Networking Club of Philip Kotler at the Italian Marketing Foundation. The only Italian who accomplished the MIT Digital Business Strategy Executive Program about Digital Transformation (Massachusetts Institute of Technology). Co-founder of Weevo, co-publisher of Il Giornale delle PMI, author of "Strategie web per i mercati esteri", Hoepli 2016 (Digital Strategies for International Markets).

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